Keep your equipment operating efficiently.
Addtronics Custom Automation is committed to keeping your automation systems running at peak performance. Backed by dedicated engineering experts and experienced field technicians, ACA provides automation service and support designed to minimize downtime, protect uptime, and extend the life of your equipment.
With service centers strategically located in the Midwest and on the East Coast, we deliver responsive automation support services across the United States and globally—tailored to your operational requirements and production environment.
Our service offerings include:
Remote technical support
On-site emergency evaluation and repair
On-site non-emergency evaluation and repair
Virtual or on-site training programs
Additional services tailored to your automation needs
Spare / Wear Parts
Retrofits
We offer automation retrofits to modify existing equipment for new workflows, updated processes, or evolving customer requirements.
Maintenance
Our preventive maintenance services are available annually or semi-annually for systems sold by ACA, both in and out of warranty.
Emergency Support
ACA provides emergency automation support, responding within 24–48 hours to machine downtime events. On-site and remote service options are available.
Service Agreements
Need a more comprehensive support model? Our service agreements help reduce overall service costs for you while providing predictable response times and ongoing technical coverage.